The WP7 use case “End-user Integrated Enterprise Service Delivery Platform” investigates how so-called enterprise services can be integrated into the open, dynamic, lightweight, and end user-driven service platform that is envisioned by SOA4All.

Existing enterprise SOA platforms such as SAP NetWeaver are usually designed for software developers and business process experts rather than regular end users (in our case business users). As a result, they offer rich functionalities for universal and detailed modeling and development of business processes. In addition, their focus is on planned, well-structured, formalized, and highly repetitive business processes, which are often located within a single organization, or among few, selected organizations with well-established business relations. As a consequence, existing SOA platforms with heavyweight services usually cannot be exposed to ordinary end users who want to create new or adapt existing processes because they lack the necessary technological and business background.

In contrast, SOA4All aims to empower ordinary end users rather than experts: it envisages an open, dynamic, and ad-hoc service environment where high numbers of actors - that might be (technical or business) experts but more likely are ordinary end users - expose, combine, and consume large numbers of services.

Together with the other SOA4All WP’s, WP7 will develop:

• a novel tool with an intuitive user interface for lightweight process and service composition and consumption, and
• a “virtualization” layer in order to close the usability gap between ordinary end users and state-of-the-art enterprise process development and service delivery. The result of this use case will be a prototype that demonstrates how enterprise services can be efficiently composed and consumed by (business or private) end users.

The use case has two main objectives:

• to develop technologies that allow to integrate enterprise services into the open, dynamic, and end user driven service construction and delivery prototype developed by SOA4All.
• to investigate a realistic use case from the public administrations sector in order to collect requirements for all SOA4All work packages, to implement a prototype, and to evaluate this prototype and SOA4All technologies in general.